Loan Exit Counseling

Loan Exit Counseling

Online Federal Exit Counseling will provide you with information regarding loan indebtedness, repayment options, deferment, forbearance criteria, and debt management strategies. This requirement is for students who have accepted federal loans that are no longer enrolled, enrolled less than half-time, have begun the process of filing for graduation, or have graduated. Additional information is provided below and from your loan servicer.

  • Before you begin Federal Student Loan Exit Counseling it is helpful to have the following information available:

    • Your driver’s license number
    • The name, complete address/phone number of your future employer (if known)
    • The name, complete address/phone number of two references, one of whom must be a relative
    • Your Federal Loan History
    • Know what federal loans you borrowed:
      • Direct Subsidized
      • Direct Unsubsidized
      • Direct Graduate
      • PLUS Perkins
      • Direct Parent PLUS
    • Know who is servicing your loans on behalf of the federal government. This information is found on after you log in to your portal.
  • Your Loan History Report will list all federal loans you have borrowed and the servicer who is managing the loans for the Department of Education. To obtain your Federal Loan History you can log in to using the following:

    • FSA ID/Email/Mobile Phone*
    • Password

           *Same as FAFSA login


    Aggregate Loan Information Example


    Type of Loan

    Loan Amount

    Loan Date

    Disbursed Amount

    Canceled Amount

    Outstanding Principal

    Outstanding Interest

    Direct Subsidized







    Direct Unsubsidized







    Direct Graduate Plus







    Direct Graduate Plus







    Total Direct Subsidized







    Total Direct Unsubsidized







       Total Direct

    Graduate Plus






    Total All Loans







    1. Sign in with your FSA ID to the U.S. Department of Education’s website at This is the only official website to complete the federal financial aid exit counseling requirement.
    2. Under MyChecklist, select Complete Exit Counseling.
    3. Follow the prompts and click on the “Start” button to begin the Exit Counseling session.
    4. A confirmation page will be emailed to you when you have completed the counseling session. Please keep this for your records. The Financial Aid office will receive an electronic confirmation as well.

    *If you are unable to log in using the information above. Please use this direct link  and log in using your FSA ID.

    You may also use the Exit Counseling Guide for reference.

  •  A.  Grace Period

     Generally, the grace period (after graduating, before you begin repayment) is:

    • 6 months for Subsidized and Unsubsidized loans
    • 9 months for the Perkins Loan
    • 0 months for the Graduate Plus loan—you may be able to obtain a deferment or a forbearance to align your Graduate Plus repayment to begin at the same time as your other federal loans
    • 0 months for Consolidated loans

    LMU does not know what grace periods (if any) you may have already used. Questions about your grace period should be directed to your loan servicer(s). Your servicer(s) are listed on your Federal Loan History Report.

    B.  Repayment Options

    There are many repayment options available. For your benefit we have briefly summarized the various types. To simulate your individual loan payments under the various options, go to and use the loan simulator.

  • Traditional Repayment Options:


    • If you do not choose another repayment option, you will automatically be entered into a standard repayment plan
    • Fixed equal payments each month (includes principal and interest)
    • Payment period cannot exceed 10 years
    • Highest monthly payment, but lowest total interest paid over the life of the loan


    • Monthly payments start off low and increase over time
    • Payment period cannot exceed 10 years
    • Generally well suited for those individuals expecting large salary increases at predictable points in time
    • Total interest cost is higher than with the Standard repayment plan


    • Monthly payments may be fixed or graduated
    • Payment period may not exceed 25 years
    • Makes required monthly payments lower (and you can pay more without penalty)
    • Total interest cost is higher than with the Standard repayment plan
    • To qualify for the plan, you must have more than $30,000 in outstanding Direct Loans or FFEL Program Loans


    Income Driven Repayment Plan Options:

    Income Contingent (ICR)

    • Monthly payments are adjusted yearly, based on your monthly gross income, family size, and loan debt
    • Payment period may not exceed 25 years
    • Total interest cost is higher than with the Standard repayment plan
    • The lesser of 20% of your discretionary income, or the amount you would pay on a repayment plan with a fixed payment over 12 years, adjusted according to your income

    Income Based (IBR)

    • Must have a partial financial hardship
    • Monthly payments may be 10 or 15 percent of discretionary income (income after necessary and basic living expenses have been met) and family size, depending on borrower status
    • Only available as a payment option if the calculated payment is less than the standard repayment amount
    • Payment period may not exceed 25 years depending on borrower status
    • Any remaining balance after 25 years may be forgiven and is taxable

    Pay As You Earn (PAYE)

    • PAYE—Direct Loan Program only
    • No delinquent or defaulted Direct or FFEL Loan (requirement details at
    • Monthly payments are based on eligible federal student loan balance and are generally 10 percent of discretionary income but no more than what you would pay in the 10-year Standard Repayment Plan
    • Payment period may not exceed 20 years depending on borrower status and level of study completing

    The Saving on a Valuable Education (SAVE) Plan

    • Replaced the Revised Pay As You Earn (REPAYE) Plan
    • Payment amounts are calculated based on income and family size and generally 10 % of your discretionary income.
    • Payment period may not exceed 20 or 25 years, depending on borrower’s level of study completing.  
    • Any monthly interest not covered by the monthly payment will be covered by the government.
  • There may be extenuating circumstances when you have difficulty making your loan payments. We encourage you to contact your loan servicer(s) in this situation. They are best equipped to guide you in this process.

    Deferments in general:

    • No payments are made on the loans
    • The federal government may pay the interest on Subsidized loans and Perkins loans, but interest accrues on Unsubsidized loans, Parent PLUS loans, and Graduate PLUS loans
    • Involves an application process
    • Has time limits based on the deferment type
    • May apply based on borrower status (e.g., in-school, economic hardship, unemployment, military service and more)

    Forbearances in general:

    • Temporarily postpones or reduces monthly payments for up to 12 months
    • Interest accrues on all loans
    • Are granted at the loan servicer’s discretion
    • May apply in cases of poor health or financial hardship
  • Consolidation allows you to combine all eligible federal loans into a single new loan with one monthly payment; a new interest rate will be calculated based on the weighted average of your loans. Please note, there is no interest rate cap on the weighted average interest rate for consolidation loans made after July 1, 2013. Please check with your loan servicer for details before applying.

     Consolidation Terms to Consider:

    • May be advisable if your loans are held by different servicers or you prefer your loans placed into one (1) monthly payment
    • Payment period may not exceed 30 years
    • When you consolidate, you lose your “grace period” and your loans go into immediate repayment. Check with your loan servicer prior to consolidating.
  • There are various loan forgiveness programs that are available for borrowers who meet certain criteria and circumstances. For more information, please visit the link below:

  • National Education Loan Network (Nelnet)












    Default Resolution Group


    1.877.825.9923 (TTY for the death or hard of hearing)


    Oklahoma Student Loan Authority (OSLA) (Student Loan Servicer until Dec. 2024)



    Missouri Higher Education Loan Authority (MOHELA)


  • For additional details on the following topics, please visit

    • Public Service Loan Forgiveness information
    • Repayment plan estimators
    • Repayment plan information
    • Student loan history

    Exit Counseling Direct Link:

    Exit Counseling Guide

    •  Who is my loan servicer?
      • This information can be accessed online on, in the student's profile, under the “My Loan Servicer” section.
    • Do loan payments pause/defer if I go to grad school?
      • Yes, students who are enrolled in at least half-time enrollment may continue to have their loans deferred. Schools send students enrollment statuses to the loan servicers so that they may update their payment status.
    • Do federal loans accrue interest while in deferment?
      • Yes, interest does accrue on Unsubsidized and PLUS loans.
    • Is there a separate Exit Counseling requirement and loan servicer for Institutional Loans (i.e., LMU California Loan)?
      • Yes, for California and Burns Loans, students must complete an Exit Interview with the Student Accounts' Loan Office. If you accepted an institutional loan, you will receive an email from them with further information and instructions on how to complete that requirement.
    • How early and how late can I complete loan exit counseling?
      • You may complete Exit Loan Counseling as soon as your requirement is posted on your PROWL account. We strongly advise that you complete this as soon as possible to prevent any future holds or other issues on your student account. 
    • What steps can a student take if they do not have a job secured after college and are concerned that they cannot pay their loans after the grace period has ended?
      • If you are concerned about making payments after your grace period is over, please contact your loan servicer so that they may provide other options.

Updated April 2024